Employees first, customers second : turning conventional management upside down / Vineet Nayar; C. K. Prahalad
By: Nayar, Vineet
Contributor(s): Prahalad, C. K. -- foreword by
Material type:
TextLanguage: English Publisher: Boston, Mass : Harvard Business Press, ©2010Description: viii, 198 p. ; 22 cmISBN: 9781422139066 (hbk.)Subject(s): Management Case studies. Changement organisationnel. Corporate culture. Culture d'entreprise. Customer relationsDDC classification: 658.22 NAY
Contents:
Mirror mirror: creating the need for change
Trust through transparency: creating a culture of change
Inverting the organizational pyramid: building a structure for change
Recasting the role of the CEO: transferring the responsibility for change
Find understanding in misunderstanding: renewing the cycle of change
| Item type | Current location | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
Books
|
WeSchool, Bangalore | 658.22 NAY (Browse shelf) | Available | B014874 | |
|
Books
|
WeSchool, Bangalore | 658.22 NAY (Browse shelf) | Available | B004537 | |
|
Books
|
WeSchool, Bangalore | 658.22 NAY (Browse shelf) | Available | B004538 | |
|
Books
|
WeSchool, Bangalore | 658.22 NAY (Browse shelf) | Available | B004539 | |
|
Books
|
WeSchool, Bangalore | 658.22 NAY (Browse shelf) | Available | B004540 | |
|
Books
|
WeSchool, Bangalore | 658.22 NAY (Browse shelf) | Available | B004541 | |
|
Books
|
WeSchool, Bangalore | 658.22 NAY (Browse shelf) | Available | B004542 |
Browsing WeSchool, Bangalore shelves Close shelf browser
Mirror mirror: creating the need for change
Trust through transparency: creating a culture of change
Inverting the organizational pyramid: building a structure for change
Recasting the role of the CEO: transferring the responsibility for change
Find understanding in misunderstanding: renewing the cycle of change
There are no comments on this title.