| 000 -LEADER |
|---|
| fixed length control field |
01018nam a2200193Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
140814s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9781422139066 (hbk.) |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
English |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.22 NAY |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Nayar, Vineet |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Employees first, customers second : |
| Remainder of title |
turning conventional management upside down / |
| Statement of responsibility, etc. |
Vineet Nayar; C. K. Prahalad |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc. |
Boston, Mass : |
| Name of publisher, distributor, etc. |
Harvard Business Press, |
| Date of publication, distribution, etc. |
©2010. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
viii, 198 p. ; |
| Dimensions |
22 cm. |
| 366 ## - TRADE AVAILABILITY INFORMATION |
|---|
| Publishers's discount category |
25 |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Mirror mirror: creating the need for change<br/>Trust through transparency: creating a culture of change<br/>Inverting the organizational pyramid: building a structure for change<br/>Recasting the role of the CEO: transferring the responsibility for change<br/>Find understanding in misunderstanding: renewing the cycle of change |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Management |
| -- |
Case studies. |
| -- |
Changement organisationnel. |
| -- |
Corporate culture. |
| -- |
Culture d'entreprise. |
| -- |
Customer relations. |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Prahalad, C. K. -- foreword by |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Books |
