Principles of retailing / John Fernie; Suzanne Fernie; Christopher Moore

By: Fernie, John
Contributor(s): Fernie, Suzanne | Moore, Christopher
Material type: TextTextLanguage: English Publisher: Burlington : Butterworth-heinemann, 2015Description: xviii, 349 p. : ill. ; 24 cmISBN: 9788131207673 (pbk.)Subject(s): Retail Management. Retail tradeDDC classification: 658.87 FER
Contents:
Contents: The retail environment -- Theories of retail change -- Strategic retail marketing 1 : the strategic planning process -- Strategic retail marketing 2 : market segmentation and the service marketing mix -- Internationalization of retailing -- Electronic commerce and retailing -- Product management -- Offshore sourcing and corporate social responsibility (csr) -- Retail logistics -- Adding value through customer service -- Visual merchandising and retail selling -- Retail security.
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Item type Current location Call number Status Date due Barcode
Books Books WeSchool, Bangalore
658.87 FER (Browse shelf) Available B003254
Books Books WeSchool, Bangalore
658.87 FER (Browse shelf) Available B003255
Books Books WeSchool, Bangalore
658.87 FER (Browse shelf) Available B003256

Includes bibliographical references and index.

Contents: The retail environment -- Theories of retail change -- Strategic retail marketing 1 : the strategic planning process -- Strategic retail marketing 2 : market segmentation and the service marketing mix -- Internationalization of retailing -- Electronic commerce and retailing -- Product management -- Offshore sourcing and corporate social responsibility (csr) -- Retail logistics -- Adding value through customer service -- Visual merchandising and retail selling -- Retail security.

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