| 000 -LEADER |
| fixed length control field |
01067nam a22001937a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
| fixed length control field |
231213b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| International Standard Book Number |
9781032718101 (pbk.) |
| 041 ## - LANGUAGE CODE |
| Language code of text/sound track or separate title |
English |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
| Classification number |
658.8343 CLO |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
| Personal name |
Cloft, Penny W.; |
| 245 ## - TITLE STATEMENT |
| Title |
Success is assured : |
| Remainder of title |
satisfy your customers on time and on budget by optimizing decisions collaboratively using reusable visual models / |
| Statement of responsibility, etc. |
Penny W. Cloft; Michael N. Kennedy; Brian M. Kennedy |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
| Place of publication, distribution, etc. |
New York, NY. : |
| Name of publisher, distributor, etc. |
Routledge, Taylor & Francis Group, |
| Date of publication, distribution, etc. |
2019. |
| 300 ## - PHYSICAL DESCRIPTION |
| Extent |
xxix, 309 p. : |
| Other physical details |
col. ill. ; |
| Dimensions |
29 cm. |
| 500 ## - GENERAL NOTE |
| General note |
Success is Assured" was born from a pair using those design practices over a century ago: the Wright Brothers. They set about methodically learning the causal relationships between the different design decisions they needed to make and the performance of the airplane |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name as entry element |
Consommateurs Satisfaction. |
| -- |
Consumer Behavior. |
| -- |
Consumer satisfaction. |
| -- |
Decision Making. |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
| Personal name |
Kennedy, Brian M -- author |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
| Personal name |
Kennedy, Michael N -- author |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
| Koha item type |
Books |