Cloft, Penny W.;
Success is assured : satisfy your customers on time and on budget by optimizing decisions collaboratively using reusable visual models / Penny W. Cloft; Michael N. Kennedy; Brian M. Kennedy - New York, NY. : Routledge, Taylor & Francis Group, 2019. - xxix, 309 p. : col. ill. ; 29 cm.
Success is Assured" was born from a pair using those design practices over a century ago: the Wright Brothers. They set about methodically learning the causal relationships between the different design decisions they needed to make and the performance of the airplane
9781032718101 (pbk.)
Consommateurs Satisfaction.
Consumer Behavior.
Consumer satisfaction.
Decision Making.
658.8343 CLO
Success is assured : satisfy your customers on time and on budget by optimizing decisions collaboratively using reusable visual models / Penny W. Cloft; Michael N. Kennedy; Brian M. Kennedy - New York, NY. : Routledge, Taylor & Francis Group, 2019. - xxix, 309 p. : col. ill. ; 29 cm.
Success is Assured" was born from a pair using those design practices over a century ago: the Wright Brothers. They set about methodically learning the causal relationships between the different design decisions they needed to make and the performance of the airplane
9781032718101 (pbk.)
Consommateurs Satisfaction.
Consumer Behavior.
Consumer satisfaction.
Decision Making.
658.8343 CLO
