| 000 -LEADER |
|---|
| fixed length control field |
00606nam a22001937a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
170310b xxu||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9788126560066 (pbk.) |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
eng. |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.406 REA |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Reason, Ben. |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Service design for business : |
| Remainder of title |
a practical guide to optimizing the customer experience / |
| Statement of responsibility, etc. |
Ben Reason, Lavrans Løvlie & Melvin Brand Flu. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc. |
Hoboken : |
| Name of publisher, distributor, etc. |
Wiley & Sons, |
| Date of publication, distribution, etc. |
2016. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
189 p. ; |
| Dimensions |
23 cm. |
| 365 ## - TRADE PRICE |
|---|
| Price amount |
299.25 rs |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Service Design. |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Løvlie Lavrans, |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
Flu, Melvin Brand |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Books |
