000 00417nam a2200133Ia 4500
008 140814s9999 xx 000 0 und d
082 _a658.812
_bSHE
100 _aSheth, Jagdish N.
245 _aCustomer Relationship Management : Emerging Concepts, Tools and Applications
260 _aNew Delhi
366 _f15
_e0027/25/02/2008
650 _aCustomer Relationship Management
700 _aParvatiyar Atul, Shainesh
999 _c9929
_d9929