000 00444nam a2200133Ia 4500
008 140814s9999 xx 000 0 und d
082 _a658.812
_bSHE
100 _aSheth, Jagdish N.
245 _aCustomer Relationship Management : Emerging Concepts,Tools and Applications
260 _bTata Mcgraw-hill Education
_aNew Delhi
366 _f25
_e2160/08/02/2008
650 _aCustomer Relationship Management
700 _aParvatiyar Atul, Shainesh
999 _c9586
_d9586