000 00405nam a2200133Ia 4500
008 140814s9999 xx 000 0 und d
020 _a9789380501307
082 _a658.562
_bSTA
100 _aStapenhurst, Tim
245 _aBenchmarking Book : How to Guide to Best Practice for Managers and Practitioners
260 _bButterworth Heinemann
_aNew Delhi
366 _f25
650 _aTotal Quality Management
999 _c9444
_d9444