| 000 | 00404nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 140814s9999 xx 000 0 und d | ||
| 020 | _a9781403928627 | ||
| 082 |
_a658.812 _bSHA |
||
| 100 | _aShainesh, G | ||
| 245 | _aCustomer Relationship Management : a Strategic Perspective | ||
| 260 |
_bMacmillan _aChennai |
||
| 366 | _f25 | ||
| 650 | _aCustomer Relationship Management | ||
| 700 | _aSheth, Jagdish N | ||
| 999 |
_c9407 _d9407 |
||