| 000 | 00422nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 140814s9999 xx 000 0 und d | ||
| 020 | _a9780385502290 | ||
| 082 |
_a658.812 _bPEP |
||
| 100 | _aPeppers, Don | ||
| 245 | _aOne to One Manager : Real World Lessons in Customer Relationship Management | ||
| 260 |
_bDoubleday _aNew York |
||
| 366 | _f25 | ||
| 650 | _aCustomer Relationship Management | ||
| 700 | _aRogers, Martha | ||
| 999 |
_c9395 _d9395 |
||