000 00342nam a2200133Ia 4500
008 140814s9999 xx 000 0 und d
020 _a9780195677959
082 _a658.562
_bBED
100 _aBedi, Kanishka
245 _aQuality Management
260 _bOxford University Press
_aNew Delhi
366 _f25
650 _aTotal Quality Management
999 _c9391
_d9391