000 00381nam a2200133Ia 4500
008 140814s9999 xx 000 0 und d
020 _a9788177225365
082 _a658.5
_bDEY
100 _aDey, B R
245 _aBusiness Process Reengineering and Change Management
260 _bBiztantra
_aNew Delhi
366 _f25
_eBANG/2013/CRB/448/06/09/2013
650 _aOperations Management
999 _c9207
_d9207