000 01076nam a2200217Ia 4500
008 140814s9999 xx 000 0 und d
020 _a9780340819807 (pbk.)
041 _aEnglish
082 _a658.3124 LUN
100 _aLundin, Stephen C.
245 _aFish! :
_ba remarkable way to boost morale and improve results /
_cStephen C. Lundin, Harry Paul, John Christensen
260 _aLondon :
_bHodder & Stoughton,
_c2001.
300 _a112 p. ;
_c21 cm.
366 _f25
_eBANG/2012/CRB/1352/19/03/2013
500 _aOriginally published: New York : Hyperion, 2000 Includes index
505 _aImagine a workplace where everyone chooses to bring energy, passion, and a positive attitude every day. Imagine a place in which people are connected to their work, colleagues and customers. In this parable, a manager must transform a chronically unenthusiastic department into an effective team.
650 _aCustomer services.
_aEmployee motivation.
_aPersonnel Motivation.
700 _aPaul, Harry -- author
700 _aChristensen, John -- author
942 _c1
999 _c9026
_d9026