| 000 | 00410nam a2200133Ia 4500 | ||
|---|---|---|---|
| 008 | 140814s9999 xx 000 0 und d | ||
| 020 | _a9781422158524 | ||
| 082 |
_a658.812 _bSEA |
||
| 100 | _aSearls, Doc | ||
| 245 | _aIntention Economy : When Customers Take Charge | ||
| 260 |
_bHarvard Business Review Press _aBoston |
||
| 366 |
_f25 _eBANG/2012/CRB/1135/20/12/2012 |
||
| 650 | _aCustomer Relationship Management | ||
| 999 |
_c8841 _d8841 |
||