000 00484nam a2200145Ia 4500
008 140814s9999 xx 000 0 und d
020 _a9780749460891
082 _a658.812
_bCHE
100 _aCheverton, Peter
245 _aBuilding the Value Machine : Transforming Your Business Through Collaborative Customer Partnerships
250 _a1st Ed.
260 _bKogan Page Limited
_aNew Delhi
366 _f25
_eBANG/2012/CRB/1134/20/12/2012
650 _aCustomer Relationship Management
999 _c8832
_d8832