000			00391nam a2200145Ia 4500
008			140814s9999 xx 000 0 und d
020			_a9781902505602
082			_a658.22 _bOUL
100			_aOuld, Martyn A
245			_aBusiness Process Management
250			_a1st Ed.
260			_bViva Books Private Limited _aNew Delhi
366			_f25 _eHO/2012/CRB/200/20/02/2013
650			_aManagement
999			_c8676 _d8676