000 00444nam a2200145Ia 4500
008 140814s9999 xx 000 0 und d
020 _a9780415898355
082 _a658.812
_bSHE
100 _aSheth, Jagdish N
245 _a4As of Marketing : Creating Value for Customers, Companies and Society
260 _bRoutledge
_aNew York
366 _f25
_e1433/17/12/2012
650 _aCustomer Relationship Management
700 _aSisodia, Rajendra S
999 _c8150
_d8150