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020 _a9780875849126
082 _a658.4038
_bHAR
100 _aHarvard Business Review
245 _aHarvard Business Review on Business Value of It
260 _bHarvard Business Press
_aBoston
366 _f25
_e1441/17/12/2012
650 _aManagement Information Systems
999 _c8046
_d8046