000 00352nam a2200133Ia 4500
008 140814s9999 xx 000 0 und d
020 _a9780199580842
082 _a658.812
_bGOD
100 _aGodson, Mark
245 _aRelationship Marketing
260 _bOxford University Press
_aNew Delhi
366 _f25
650 _aCustomer Relationship Management
999 _c7619
_d7619