000 00796nam a2200229Ia 4500
008 140814s9999 xx 000 0 und d
020 _a9781906124199 (pbk.)
041 _aEnglish
082 _a004 BRE
100 _aBrewster, Ernest
245 _aIT service management :
_ba guide for ITIL V3 foundation exam candidates
_cErnest Brewster et al.
260 _aSwindon, U.K. :
_bBritish Informatics Society,
_c©2010.
300 _axxv, 188 p. :
_bill. ;
_c25 cm.
366 _f25%
500 _a " ... companion book, IT Service Management Foundation Practice Questions."--Introduction.
650 _aInformation Technology
650 _aInformation technology -- Management.
700 _aGriffiths, Richard
700 _aLawes, Aidan
700 _aSansbury, John
942 _c1
999 _c7359
_d7359