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| 008 | 140814s9999 xx 000 0 und d | ||
| 020 | _a9788120318090 | ||
| 082 |
_a658.812 _bGOS |
||
| 100 | _aGosney, John W | ||
| 245 | _aCustomer Relationship Management Essentials | ||
| 260 |
_bPHI Learning Pvt. Ltd. _aNew Delhi |
||
| 366 | _f25 | ||
| 650 | _aCustomer Relationship Management | ||
| 700 | _aBoehm, Thomas P | ||
| 999 |
_c7110 _d7110 |
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