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|---|---|---|---|
| 008 | 140814s9999 xx 000 0 und d | ||
| 020 | _a9788177587623 | ||
| 082 |
_a658.812 _bDYC |
||
| 100 | _aDyche, Jill | ||
| 245 | _aCrm Handbook : a Business Guide to Customer Relationship Management | ||
| 260 |
_bPearson _aNew Delhi |
||
| 366 |
_f25 _e2333/15/02/2008 |
||
| 650 | _aCustomer Relationship Management | ||
| 999 |
_c6533 _d6533 |
||