| 000 | 00473nam a2200145Ia 4500 | ||
|---|---|---|---|
| 008 | 140814s9999 xx 000 0 und d | ||
| 020 | _a9780070435049 | ||
| 082 |
_a658.812 _bSHE |
||
| 100 | _aSheth, Jagdish N. | ||
| 245 | _aCustomer Relationship Management : Emerging Concepts, Tools and Applications | ||
| 260 |
_bTata McGraw-Hill Pub. Co _aNew Delhi |
||
| 366 |
_f25 _e2036/21/01/2008 |
||
| 650 | _aCustomer Relationship Management | ||
| 700 | _aParvatiyar Atul, Shainesh | ||
| 999 |
_c6413 _d6413 |
||