000 00802nam a22001697a 4500
008 260312b ||||| |||| 00| 0 eng d
020 _a9789352690855 (pbk.)
041 _aEnglish
082 _a658.4034 SHA
100 _aSharma, Manoj
245 _aService operations management in hospitality and tourism industry /
_cManoj Sharma
260 _aNew Delhi :
_bRandom Publications,
_c2018.
300 _aviii, 268 p. :
_bill. ;
_c24 cm.
500 _aIncludes index. Includes case studies on international hotel chains. "A textbook for students of hospitality and tourism management"—Cover. Originally published: London : Routledge, 2018.
650 _aOperations Management.
_aHospitality industry Management.
_aTourism Management
_aService industries Management.
_aHotels Management.
942 _c1
999 _c16019
_d16019