000 00556nam a22001697a 4500
008 250725b ||||| |||| 00| 0 eng d
020 _a9789325965119 (pbk.)
041 _aEnglish
082 _a658.812 PEE
100 _aPeeru Mohamed, H
245 _aCustomer relationship management :
_ba step-by-step approach /
_cH Peeru Mohamed and A Sagadevan
260 _aNew Delhi :
_bVikas publishing house,
_c2013.
300 _axiii, 224 p. :
_bill. ;
_c24 cm.
650 _aCustomer Relationship Management.
700 _aSagadevan, A -- author
942 _c1
999 _c15897
_d15897