000			01965nam a22001697a 4500
008			250506b ||||| |||| 00| 0 eng d
020			_a9789351342960 (pbk.)
041			_aEnglish
082			_a658.45 LES
100			_aLesikar, Raymond V
245			_aBusiness communication : _bconnecting in a digital world / _cRaymond V. Lesikar
260			_aNew Delhi : _bMcGraw hill education, _c2016.
300			_axxxvii, 772 p. : _bill. ; _c24 cm.
500			_aSummary : Understanding workplace communication -- Communicating across cultures -- Fundamentals of business writing -- Adapting your words to your readers -- Constructing clear sentences and paragraphs -- Writing for a positive effect -- Basic patterns of business messages -- Developing your writing process and choosing the best form -- Getting to the point in good-news and neutral messages -- Maintaining goodwill in bad-news messages -- Making your case with persuasive messages and proposals -- Conducting a winning job campaign -- Fundamentals of report writing -- Preparing informative and influential business reports -- Choosing the right type of report -- Conducting research for decision makers -- Using visuals to make your point -- Oral forms of business communication -- Communicating effectively in meetings and conversations -- Delivering oral reports and business speeches -- Elements of professionalism : technological proficiency and correctness -- Leveraging technology for better writing -- Conveying professionalism through correctness -- A Corrections for the self-administered diagnostic test of correctness -- B Physical presentation of letters, memos, and reports -- C General grading checklists: punctuation, grammar, numbers, spelling, proofreading technique, strategy, and formatting -- Special codes and checklists : messages and reports -- E documentation and the bibliography -- Photo credits -- Index.
650			_aGeneral Management. _aBusiness Communication.
942			_c1
999			_c15756 _d15756