000			01745nam a22001817a 4500
008			250506b ||||| |||| 00| 0 eng d
020			_a9781911450764 (pbk.)
041			_aEnglish
082			_a658.5 EDG
100			_aEdger, Chris
245			_aOutstanding operations directors : _b31 case studies showcasing excellence / _cChris Edger (author)
260			_aOxfordshire : _bLibri publishing, _c2021.
300			_axvi, 199 p. ; _c23 cm.
500			_aIncludes bibliographical references (pages 189-196) and index.
500			_aSummary : Are you an ambitious Area Manager who wants to get to Operations Director (OD) level? Are you an existing OD who wants to out-perform your competitive set? Are you a recruiter or developer of ODs who wants to accelerate their impact or performance? If so, this book - the first of its kind on this role - is a must-read book for you! Why? Firstly, it is packed with 31 Case Studies from twenty-seven CEOs, MDs and ODs from some of the UK's leading multi-site hospitality companies (including Stonegate Group, McDonalds, Caffe Nero, Mitchells and Butlers, Punch Pubs & Co, Greene King, Everards, St Austell, Whitbread, Parkdean Resorts, TGI Friday's, Marston's, Creams Cafes, Tesco Cafes, Hawthorn Leisure etc.) which will give you valuable insights into what the best ODs do! Secondly, it highlights the top nine OD competencies, coupled with twenty-seven practices, which - if mastered - turbocharge OD impact. Thirdly, it provides aspiring ODs and their developers with an integrated 'Outstanding OD Model' and framework (explained in detail throughout the book) which can be used as a developmental route map
650			_aOperations Management. _aCase Studies. _aProduction Management.
942			_c1
999			_c15755 _d15755