000			00561nam a22001817a 4500
008			240701b ||||| |||| 00| 0 eng d
020			_a9789353066314 (pbk.)
041			_aeng.
082			_a658.562 BES
100			_aBesterfield, Dale H.
245			_aTotal quality management / _cDale H. Besterfield ... [et al.].
250			_a5th ed.
260			_aChennai : _bPearson, _c2023.
300			_axxi, 622 p. : _bill. ; _c24 cm.
500			_aIncludes bibliographical references (p. 631-633) and index.
650			_aTotal quality management.
942			_c1
999			_c15616 _d15616