| 000 | 00514nam a22001697a 4500 | ||
|---|---|---|---|
| 008 | 160916b xxu||||| |||| 00| 0 eng d | ||
| 020 | _a9781940805214 | ||
| 082 | _a658.406 CUR | ||
| 100 | _aCuredale, Robert, | ||
| 245 |
_aExperience maps : journey maps, service blueprints, empathy maps _cCuredale, Robert, |
||
| 260 |
_aTopanga, USA _bDesign Community College Inc. _c2016 |
||
| 300 |
_a400 p. _c23 cm. |
||
| 365 |
_b2782 _cRs. |
||
| 650 | _aInnovations | ||
| 906 | _aBook Shoppey/TDG/28.08.2016 | ||
| 942 | _c1 | ||
| 999 |
_c13278 _d13278 |
||