000 00449nam a2200133Ia 4500
008 150120s9999 xx 000 0 und d
020 _a9788190704090
082 _a658.5
_bSHO
100 _aShook, John.,
245 _aManaging to Learn : Using the A3 management process to solve problems, gain agreement, mentor, and lead
260 _bLean Management Institute of India
_aNew Delhi
366 _f0
_e383/20/12/2014
650 _aOperations Management
999 _c12873
_d12873