| 000 | 00354nam a2200121Ia 4500 | ||
|---|---|---|---|
| 008 | 140814s9999 xx 000 0 und d | ||
| 082 |
_a658.8342 _bYAN |
||
| 100 | _aYang Kai | ||
| 245 | _aVoice of the Customer Capture and Analysis | ||
| 260 |
_bTata McGraw - Hill Education _aNew Delhi |
||
| 366 |
_f25 _e0809/1416/25/09/2008 |
||
| 650 | _aConsumer Behavior | ||
| 999 |
_c11816 _d11816 |
||