| 000 | 00369nam a2200109Ia 4500 | ||
|---|---|---|---|
| 008 | 140814s9999 xx 000 0 und d | ||
| 082 |
_a658.812 _bGRE |
||
| 100 | _aGreenberg, Paul | ||
| 245 | _aCrm at the Speed of Light : Essential Customer Strategies for the 21St Century | ||
| 260 |
_bTata McGraw Hill Education _aNew Delhi |
||
| 650 | _aCustomer Relationship Management | ||
| 999 |
_c11032 _d11032 |
||