000 00383nam a2200121Ia 4500
008 140814s9999 xx 000 0 und d
082 _a658.812
_bSHE
100 _aSheth, Jagdish N.
245 _aCustomer Relationship Management : Emerging Concepts, Tools and Applications
260 _aNew Delhi
650 _aCustomer Relationship Management
700 _aParvatiyar Atul, Shainesh
999 _c10784
_d10784