TY  - BOOK
AU  - Kanji, Gopal K
AU  - Dahlgaard, Jens J
TI  - Fundamentals of  Total Quality Management :  Process Analysis and Improvement
SN  - 9780748772933
U1  - 658.562  
PY  - 0000///xii
CY  - Mumbai
PB  - Book World Enterprises
KW  - Total Quality Management
ER  -