TY  - BOOK
AU  - Murphy, Herta A.
AU  - Hildebrandt, Herbert W.
AU  - Thomas, Jane P. 
TI  - Effective business communication
SN  - 9780070187757 
U1  - 651.7 
PY  - 2010///
CY  - New Delhi
PB  - Tata McGraw Hill
KW  - Communication
KW  - Business
KW  - Effective communication
KW  - Business communication
ER  -