TY - BOOK AU - Martin, Roger L. TI - The design of business : : why design thinking is the next competitive advantage SN - 9781422177808 U1 - 658.4063 MAR PY - 2009/// CY - Boston, Mass. : PB - Harvard Business Press, KW - Creative ability in business. KW - Lateral thinking. KW - Creative thinking. KW - Knowledge management. KW - Management N1 - The knowledge funnel : how discovery takes shape -- The reliability bias : why advancing knowledge is so hard -- Design thinking : how thinking like a designer can create sustainable advantage -- Transforming the corporation : the design of Procter & Gamble -- The balancing act : how design-thinking organizations embrace reliability and validity -- World-class explorers : leading the design-thinking organization -- Getting personal : developing yourself as a design thinker ER -