TY - BOOK AU - Rahman, Was AU - Kurien, Priya. TI - Blind men and the elephant : : demystifying the global IT services industry SN - 9780761936206 (pbk.) U1 - 338.470 RAH PY - 2007/// CY - New Delhi PB - Sage Publications KW - Information Services Industry N1 - Includes bibliographical references (p. [301]-305) and index. ; Contents: The paradox of the IT industry -- Aspects of today's IT industry -- What IT service companies do -- Realities and perceptions -- Prehistory -- Early business computing -- A potted history of IT services -- Succeeding today -- Leaders -- New influences and challengers -- How to predict the future -- Four "see-able" futures -- Speculation. ER -