TY  - BOOK
AU  - Sharma, Manoj
TI  - Service operations management in hospitality and tourism industry
SN  - 9789352690855 (pbk.)
U1  - 658.4034	SHA 
PY  - 2018///
CY  - New Delhi
PB  - Random Publications
KW  - Operations Management
KW  - Hospitality industry Management
KW  - Tourism Management
KW  - Service industries Management
KW  - Hotels Management
N1  - Includes index.
Includes case studies on international hotel chains.
"A textbook for students of hospitality and tourism management"—Cover.
Originally published: London : Routledge, 2018
ER  -