TY - BOOK AU - Bendle, Neil T. AU - Farris, Paul W. -- author AU - Pfeifer, Phillip E. -- author AU - Reibstein, David J. -- author TI - Marketing metrics : : the manager's guide to measuring marketing performance / SN - 9789332578050 (pbk.) U1 - 658.8 BEN PY - 2016/// CY - Noida PB - Pearson Education KW - Marketing research KW - Marketing--Mathematical models KW - Performance--Measurement N1 - Notes : Includes bibliographical references (pages 417-420) and index ER -