TY - BOOK AU - Goleman, Daniel AU - Cherniss, Cary -- author TI - Optimal : : how to sustain excellence every day SN - 9780241609071 (hbk.) U1 - 152.4 GOL PY - 2023/// CY - London PB - Penguin Business KW - Business studies KW - Emotional intelligence KW - Executive ability KW - Gestion KW - Interpersonal relations KW - Leadership KW - Work environment Psychological aspects N1 - Notes: "Manage relationships, build resilience, lead with empathy"--Cover; Contents: Introduction: your optimal zone Part I. The emotional intelligence path to optical performance 1. Optimal you 2. Emotional intelligence and the bottom line Part II. Emotional intelligence: the details 3. Emotional intelligence, redux 4. Self-awareness applied 5. Manage yourself 6. From burnout to resilience 7. Empathy 8. Manage your relationships Part III. Emotional intelligence at work 9. The many names of emotional intelligence 10. Leading with emotional intelligence 11. Emotional intelligent teams 12. EI training that works Building an EI culture Part IV. The future of emotional intelligence 14. The crucial mix 15. Innovation and systems; Summary:There are moments when we achieve peak performance- an athlete plays a perfect game; a business has a quarter with once-in-a-lifetime profits. But these moments are often fleeting, and for every amazing day, we may have a hundred ordinary and even unsatisfying ones. Fulfillment doesn't come from isolated peak experiences, or elusive 'flow' states, but rather from many consistent good days. So how do we sustain performance, while avoiding burnout and maintaining balance? In Optimal, Daniel Goleman and Cary Cherniss reveal how emotional intelligence can help us have a great day, any day. They explain how to set a realistic, attainable goal of feeling satisfied that you've had a productive day - to consistently work at your 'optimal' level. Based on research of how hundreds of people build the inner architecture of having a good day, they sketch what an optimal state feels like, and show how emotional intelligence holds the key to our best performance ER -