TY - BOOK AU - Holmes, Kat. AU - Maeda, John, foreword. TI - Mismatch : : how inclusion shapes design / SN - 9780262539487 (pbk.) U1 - 745.4 HOL PY - 2018/// CY - Cambridge : PB - The MIT Press, KW - Design--Anthropological aspects. KW - Marginality, Social KW - Social integration N1 - Includes bibliographical references and index; Summary: In a world of growing innovation for digital technologies, Kat Holmes, one of Fast Company's Most Creative People in Business, redesigns inclusivity to build elegant design solutions that work for us all. Sometimes designed objects reject their users: a computer mouse that doesn't work for left-handed people, for example, or a touchscreen payment system that only works for people who read English phrases, have 20/20 vision, and use a credit card. Something as simple as color choices can render a product unusable for millions. These mismatches are the building blocks of exclusion. In Mismatch, Kat Holmes describes how design can lead to exclusion, and how design can also remedy exclusion. Inclusive design methods--designing objects with rather than for excluded users--can create elegant solutions that work well and benefit all ; Contents: Welcome -- Shut in, shut out -- The cycle of exclusion -- Inclusive designers -- With and for -- Matchmaking -- There's no such thing as normal -- Love stories -- Inclusion is designing the future ER -