TY - BOOK AU - Spencer, Lyle M. AU - Spencer, Signe M -- author TI - Competence at work : : models for superior performance SN - 9788126516339 U1 - 658.3124 SPE PY - 2016/// CY - New York : PB - Wiley, KW - Assessment centers (Personnel management procedure) KW - Executives -- Rating of. KW - Employees -- Rating of. KW - Performance standards N1 - pt. I. Concept of Competence -- Ch. 1. Introduction -- Ch. 2. Definition of a "Competency" -- pt. II. Competency Dictionary -- Ch. 3. Developing a Competency Dictionary -- Ch. 4. Achievement and Action -- Ch. 5. Helping and Human Service -- Ch. 6. Impact and Influence Cluster -- Ch. 7. Managerial -- Ch. 8. Cognitive -- Ch. 9. Personal Effectiveness -- pt. III. Developing a Model -- Ch. 10. Designing Competency Studies -- Ch. 11. Conducting the Behavioral Event Interview -- Ch. 12. Developing a Competency Model -- pt. IV. Findings: Generic Competency Models -- Ch. 13. Technicians and Professionals -- Ch. 14. Salespeople -- Ch. 15. Helping and Human Service Workers -- Ch. 16. Managers -- Ch. 17. Entrepreneurs -- pt. V. Competency-Based Applications -- Ch. 18. Selection: Assessment and Job-Person Matching for Recruiting, Placement, Retention, and Promotion -- Ch. 19. Performance Management -- Ch. 20. Succession Planning -- Ch. 21. Development and Career Pathing -- Ch. 22. Pay -- Ch. 23. Integrated Human Resource Management Information Systems -- Ch. 24. Societal Applications -- Ch. 25. Competency-Based Human Resource Management in the Future ER -