TY - BOOK AU - Lehmann, Donald R. AU - Winer, Russell S. -- author TI - Product management SN - 9780070603486 (pbk.) U1 - 658.56 LEH PY - 2005/// CY - Boston : PB - McGraw-Hill/Irwin, KW - Product Management KW - Customer Analysis KW - Developing product strategy N1 - Ch. 1. Introduction to product management -- Ch. 2. Marketing planning -- Ch. 3. Defining the competitive set -- Ch. 4. Category attractiveness analysis -- Ch. 5. Competitor analysis -- Ch. 6. Customer analysis -- Ch. 7. Market potential and sales forecasting -- Ch. 8. Developing product strategy -- Ch. 9. New products -- Ch. 10. Pricing decisions -- Ch. 11. Advertising decisions -- Ch. 12. Promotions -- Ch. 13. Channel management -- Ch. 14. Customer relationship management -- Ch. 15. Financial analysis for product management -- Ch. 16. Marketing metrics ER -