TY - BOOK AU - Kotter, John P. AU - Rathgeber, Holger -- author AU - Johnson, Spencer -- foreword by TI - Our iceberg is melting : : changing and succeeding under any conditions SN - 9780230014206 (pbk.) U1 - 650 KOT PY - 2006/// CY - London PB - Macmillan KW - Personal Success in Business KW - Change (Psychology) KW - Change Management KW - Changement (Psychologie) KW - Changement organisationnel KW - Organizational change Management N1 - Section - i: WelcomeChapter - 1: Our Iceberg Will Never MeltChapter - 2: The Iceberg Is Melting and Might Break Apart Soon!!Chapter - 3: What Do I Do Now?Chapter - 4: Problem? What Problem?Chapter - 5: I Cannot Do the Job AloneChapter - 6: The SeagullChapter - 7: Getting the Message OutChapter - 8: Good News, Bad NewsChapter - 9: The ScoutsChapter - 10: The Second WaveChapter - 11: The Most Remarkable ChangeChapter - 12: Changing and SucceedingChapter - 13: The Eight Step Process of Successful ChangeChapter - 14: The Role of Thinking and Feeling ER -