TY - BOOK AU - McDonald, Malcolm TI - Marketing plans : : how to prepare them, how to use them SN - 9780750656252 (pbk.) U1 - 658.8 MCD PY - 2002/// CY - Oxford ; Boston : PB - Butterworth-Heinemann, KW - Marketing -- Management. KW - Marketing -- Planning. KW - Marketing. KW - BUSINESS & ECONOMICS -- Green Business N1 - "Published in association with the Chartered Institute of Marketing." Includes index; Front Cover; Marketing Plans; Copyright Page; Contents; Preface and acknowledgements; How to use this book to achieve the best results; Learning features; An important note to the reader from the author; Chapter 1. Understanding the marketing process; Chapter 2. The marketing planning process: 1 The main steps; Chapter 3. The marketing planning process: 2 Removing the myths; Chapter 4. Completing the marketing audit: 1 The customer and market audit; Chapter 5. Completing the marketing audit: 2 The product audit; Chapter 6. Setting marketing objectives and strategies ER -