| 000 -LEADER |
| fixed length control field |
00332nam a2200133Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
| fixed length control field |
140814s9999 xx 000 0 und d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
| International Standard Book Number |
1844800512 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
| Classification number |
658.4034 |
| Item number |
WRI |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
| Personal name |
Wright, J Nevan |
| 245 ## - TITLE STATEMENT |
| Title |
Management of Service Operations |
| 250 ## - EDITION STATEMENT |
| Edition statement |
2nd Ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
| Name of publisher, distributor, etc. |
Thomson |
| Place of publication, distribution, etc. |
Australia |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
| Personal name |
Race, Peter |