| 000 -LEADER |
|---|
| fixed length control field |
02143nam a22001817a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
|---|
| fixed length control field |
250722b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
|---|
| International Standard Book Number |
9788174468925 (pbk.) |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
English |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.562 NAG |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Nagalingappa, G |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Total quality management: |
| Remainder of title |
text and cases / |
| Statement of responsibility, etc. |
G. Nagalingappa and Manjunath V S |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc. |
New Delhi : |
| Name of publisher, distributor, etc. |
Excel books, |
| Date of publication, distribution, etc. |
2010. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
viii, 316 p. : |
| Other physical details |
ill. ; |
| Dimensions |
24 cm. |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Summary : Quality becomes the benchmark of performance and it is quality that wins at the end of an evaluation process. In a fast-paced business environment where product-process providers are vying for brand values and their sustenance, it is the quality alone that matters at the end. The quality philosophy is not only limited to products or processes but gets extended even to the service sector. The rule is that when many service providers and manufacturers are in place, it is the level of quality that differentiates one from the other in an explicit and distinct manner. This book has been written to help the students in understanding the TQM concepts in simple and easy steps. All important concepts like Principles of TQM, Statistical Process Control, Six Sigma, Business Process Engineering, Benchmarking, Strategic Quality Management, Kaizen, 5S Practices, Quality Function Deployment, etc., are covered not only comprehensively but also in an easy to understand manner. The contributions of various Quality Gurus are also covered in detail. To help the students in understanding the applications of quality concepts, several mini cases and illustrations are given in each chapter. Case studies that cover concepts and uncover issues related to TQM are also included at the end of the book. Engineering students will find the technologies discussed in this book interesting, while management students will appreciate the practical applications of this subject in achieving the business goals. This book would, therefore, be of great help to both Engineering as well as Management students. |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Total Quality Management. |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
|---|
| Personal name |
V S, Manjunath -- author |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Books |
