| 000 -LEADER |
|---|
| fixed length control field |
02440nam a22001937a 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
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| fixed length control field |
241212b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER |
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| International Standard Book Number |
9789354790065 (pbk.) |
| 041 ## - LANGUAGE CODE |
|---|
| Language code of text/sound track or separate title |
English |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
|---|
| Classification number |
658.5 SAR |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
|---|
| Personal name |
Sarkar, Debashis |
| 245 ## - TITLE STATEMENT |
|---|
| Title |
Little big things in operational excellence / |
| Statement of responsibility, etc. |
Debashis Sarkar. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
|---|
| Place of publication, distribution, etc. |
New Delhi : |
| Name of publisher, distributor, etc. |
SAGE, |
| Date of publication, distribution, etc. |
2021. |
| 300 ## - PHYSICAL DESCRIPTION |
|---|
| Extent |
x, 304 pages : |
| Other physical details |
illustrations ; |
| Dimensions |
22 cm. |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Includes bibliographical references. |
| 500 ## - GENERAL NOTE |
|---|
| General note |
Summary:A definitive guide to refocus your attention from running the business to growing the business efficiently |
| 505 ## - FORMATTED CONTENTS NOTE |
|---|
| Formatted contents note |
Cover<br/>Contents<br/>Preface<br/>Acknowledgements<br/>Chapter 1 Many Hues of Operational Excellence<br/>Chapter 2 7 Ps of Operational Excellence<br/>Chapter 3 Energizing an Operational Excellence Transformation<br/>Chapter 4 When a Rejected Take-off Is Imminent<br/>Chapter 5 Power of Early Wins<br/>Chapter 6 How to Lose Friends and Alienate Staff<br/>Chapter 7 10 Laws of Process Work<br/>Chapter 8 Make Better Decisions by Questioning<br/>Chapter 9 The Bed Sheet Scandal<br/>Chapter 10 Taking the OPEX Flight<br/>Chapter 11 Alan Kurdi, Fukushima and Emotional Connection Chapter 12 It's Not WHAT but HOW You Say<br/>Chapter 13 Story of an Unsung Pioneer<br/>Chapter 14 Using Neuroscience to Manage Change<br/>Chapter 15 Pressing the Idea Button<br/>Chapter 16 When Good Is the Enemy of Better<br/>Chapter 17 It's Not about Cost Cutting<br/>Chapter 18 Collaboration Wins Games<br/>Chapter 19 Don't Serve Your CustomersDeep-fried Lizards<br/>Chapter 20 Judgement of Paris<br/>Chapter 21 Power of Past Accomplishments<br/>Chapter 22 Complexity Management<br/>Chapter 23 Taking Risks during a Downturn<br/>Chapter 24 What the Tenerife Air Disaster Taught Us Chapter 25 Managing the Third-quarter Phenomenon<br/>Chapter 26 Learnings from the First Space Mutiny<br/>Chapter 27 Understanding the Blackbox of Culture<br/>Chapter 28 Demystifying Robotic Process Automation<br/>Chapter 29 Embrace Conflict to Solidify Outcomes<br/>Chapter 30 Why Employees Don't Follow Processes<br/>Chapter 31 Perfect Your Brainstorming Techniques<br/>Chapter 32 Strategies for Behaviour Change<br/>Chapter 33 The Privacy Paradox<br/>Chapter 34 Nine Laws of Customers<br/>Chapter 35 Know the Types of Customer Data<br/>Chapter 36 The Power of Open Big Room Chapter 37 Knowing the Mechanics of Teams<br/>About the Author |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
|---|
| Topical term or geographic name as entry element |
Service industries--Management. |
| -- |
Industrial management. |
| -- |
Organizational change. |
| -- |
Business planning. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) |
|---|
| Koha item type |
Books |
