| 000 -LEADER |
| fixed length control field |
00383nam a2200121Ia 4500 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION |
| fixed length control field |
140814s9999 xx 000 0 und d |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER |
| Classification number |
658.812 |
| Item number |
SHE |
| 100 ## - MAIN ENTRY--PERSONAL NAME |
| Personal name |
Sheth, Jagdish N. |
| 245 ## - TITLE STATEMENT |
| Title |
Customer Relationship Management : Emerging Concepts, Tools and Applications |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) |
| Place of publication, distribution, etc. |
New Delhi |
| 650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM |
| Topical term or geographic name as entry element |
Customer Relationship Management |
| 700 ## - ADDED ENTRY--PERSONAL NAME |
| Personal name |
Parvatiyar Atul, Shainesh |